Mercyland Psychiatry

“Dr. Is making himself a boatload of money! I believe that is his only concern. I basically administered my own therapy for two years. I did my own BP checks and reporting, because they are always double booked. For over a year, I had to bring my own blood pressure monitor. I'm not complaining about that though. My insurance changed and the good doctor has decided that ghosting me is more cost effective than continuing to treat me. A shocking choice for a mental health professional. My old drug dealers had more compassion, and professional integrity.”

“Still sending me bills a year after I’ve been there, have sometimes tried to bill both me and my insurance for the full cost, doctor was almost always unresponsive to voicemails, billing seems to have no idea what they’re doing. Phone calls to patients were made in a very public way, so it was impossible not to hear about patients not getting the rx refills they needed. I only went here because it was the only nearby place that offered what I needed, and I have regretted it since, with just absolutely endless unexpected bills. Staff were always friendly, but it’s hard to trust a doctor at what seems like such a sketchy place that probably just wants to cash in on ketamine without doing much of his own effort.”

“Dr. M is a very nice guy and I have nothing against him, but trying to get prescriptions filled has proved to be a challenge. It feels like either he's not being informed when there has been a request for a refill or that he just doesn't take the time to reply to the pharmacy quickly. This has not been a one time event regarding prescription refills, it has been an ongoing issue that we have to call or have the pharmacy call multiple times to get a reply and a new prescription. The response I get from the person who answers the phone is that she can't do anything to help and that she has left the doctor a message. When I asked to have him return my call I was told that she could not guarantee that I would get a response. While I do not see Dr. M for myself, he does see both of my children and my wife. If the issue with prescriptions was not an issue, this would be at least a 4 star place to visit.”

“The worst doctor and receptionist is even worst. 1. I went to see him for about 2 years for ADHD and my primary doctor is in NY and out of the blue he wanted a urine test from my Primary was out of state and he wouldn’t work with me, how about put an order in and I could’ve gone to a lab here in town…instead cut off my meds. 2. Their old receptionist was so sweet and compassionate and the current one is ruthless. Out of desperation, I just called for an antidepressant due to losing my sister, father a daughter in a 2 hour period was so cold and soulless. me on hold and while I am crying comes back and cruelly stated that he isn’t taking. new patients??? I wasn’t asking for ADHD meds just need a refill of an antidepressant he gave me when my sister died. WARNING if you are fragile and am looking for a good doctor don’t call him bc apparently he is in it for easy clients and for the money. As for the receptionist, Karma will not be your friend my dear. When humans hurt this bad, you are the one thing standing between them and sanity. Ever hear of a bedside manner?? I never leave reviews but this is unacceptable. Mercy land my butt!”